Last Updated: November 21, 2024

At Grow With Mylène, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, opt-in to receive a free product, or make a purchase.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. The Information We Collect

We collect the following personal information when you interact with our website, opt-in for free content, or make a purchase:

• Full Name
• Email Address
• Country of Residence
• Payment Information (only for the purpose of processing payments)

We do not collect any other personal data, nor do we ask for sensitive personal information unless required for the proper execution of a transaction.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To provide you with the products and services you have requested, including delivering digital products via email and processing your payment when applicable.
• To communicate with you regarding your order, customer support inquiries, and important updates regarding our services.
• To improve our business by understanding how customers interact with our content, so we can enhance your experience.
• To send marketing communications (if you have opted in to receive them or to receive any of our products), which may include offers, updates, and promotions. You can unsubscribe from these communications at any time.

3. Payment Information

For payment processing, we collect payment information (such as credit card details) through secure third-party payment gateways. Your payment information is used only for the purpose of processing your transaction and is not stored by us. We do not have access to or store your credit card or other payment details.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses industry-standard security measures, such as encryption and secure payment gateways, to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal information with trusted third-party service providers who assist us in operating our business (such as payment processors or email marketing services). These third parties are only permitted to use your information as necessary to perform their functions and are obligated to keep your information confidential.

We may also share your information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

6. Your Rights and Choices

You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise any of these rights, or if you have any questions about how we handle your personal information, please contact us at info@growwithmylene.com.

You also have the option to opt-out of receiving marketing communications from us at any time. Each marketing email will include an option to unsubscribe, or you may contact us directly to request that we stop sending you such communications.

7. Retention of Your Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

8. International Transfers of Data

Although we primarily store and process data within Canada, we may use third-party service providers located in other countries. In such cases, we ensure that your personal information is transferred and stored in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page, with an updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Grow With Mylène
Email: info@growwithmylene.com